THE FOLLOWING WILL APPLY TO THE SCOPE OF WORK AS CONDITIONS OF SERVICE
In this document it is understood that the term “King Squeegee” represents all parties including sub contractors to King Squeegee.
All work is guaranteed to be as specified, and performed in accordance with specifications submitted for the work, and completed in a substantial workmanlike manner, for the sum as stated in the agreement.
King Squeegee holds the right to refuse service at any time.
A proposal may be withdrawn in 30 days of being submitted.
- You agree to limit liability and not hold responsible King Squeegee to the Following…
- From any scratched glass or window frames, from used razor blades and scrapers.
- From or loose or fallen window coverings.
- From accidental damage of property in front of windows.
- The following will not be performed unless listed in the agreement,
- Hard water, Scrach & Stain removal
- Remove paint or another foreign residue on glass
- The cleaning of the inside of skylights
- The cleaning of Partition glass
THE USE OF RAZOR BLADES AND SCRAPERS
If a customer does not choose to have the window cleaner use razor blades or scrapers, you must inform King Squeegee of this before the cleaning process starts.
King Squeegee, agrees to use industry standards in removing debris from glass and frame surfaces, so as to minimize and/or not incur scratching.
It is accepted and understood by ALL parties that properly used razor blades and scrapers are standard tools and techniques for window cleaning, and can safely remove limited amounts of construction debris E.G plaster, paint, texture, tape, stickers, etc. from quality glass, without scratching the glass surface.
Furthermore, it is accepted, that the use of razor blades and scrapers will be employed on all window cleaning, and no other cleaning method will be offered by King Squeegee, to remove stubborn or construction debris from any glass surface.
Due to the widespread problems related to poor quality, regular and heat-treated glass scratched during basic window cleaning and construction window cleaning, King Squeegee will not be liable for any scratches on any regular, tempered or heat strengthened glass during maintenance, or new construction window cleaning.
For new construction cleaning, if builder / customer does not choose to have the window cleaner use razor blades or scrapers, you must cover all glass during the entire construction process, which would protect glass from any construction debris, and eliminate the need for King Squeegee to use razor blades and scrapers to clean the glass.
For defects: it is accepted and understood by all parties, that microscopic fabricating debris defects are invisible to cleaners, and that King Squeegee does not offer to inspect clients glass for microscopic defects prior to or during cleaning.
For Time Delayed scratch growth: Due to time delayed scratch growth, fine or microscopic scratches may become visible over a 24 hour period, the client understands and agrees that King Squeegee does not offer to inspect tempered glass for microscopic damage during cleaning.
Cancellation of work
All cancellations should be made within 3 days of the booking, if you have a repeat service and you want to change what or how often we clean please give us 3 days notice, failure to do this may result in extra charges.
We’re going to communicate electronically with you.
You agree and consent to receive electronically all communications, agreements, documents, notices, and disclosures (collectively, “Communications”) that we provide in connection with your Account and your use of ower Services. Communications include but are not limited to:
- Terms of Service, Agreements, our Privacy Policy, including updates thereto;
- Transaction receipts or confirmations;
- Communication in relation to delinquent accounts (which may also be by phone, and may be made by King Squeegee or by anyone on its behalf, including a third party collection agent);
- Account Invoices, Statements and history;
You may withdraw your consent to receive Communications electronically by contacting us. If you withdraw your consent to receive Communications electronically, We may deny your registration for an Account or Services, restrict or close your Account, or charge you additional fees for paper copies.
Credit Card and Banking Data
We may enter your credit card information into the Wave in appropriate fields that are clearly marked with labels such as ‘Card number’, we will not enter card information in fields with labels such as ‘memo’ or ‘note’. by doing this the Wave will be responsible for the security of Cardholder Data that is collected, transmitted, stored, or processed by us on your behalf. See https://my.waveapps.com/terms/#additional-terms